THE PROBLEM
Typical IT pains
- Slow machines, choppy network, constantly dropping WiFi.
- “Firefighting mode” — the IT person is only called when something has already stopped.
- No central monitoring, no backup checks, no update schedule.
- Data security risks: open ports, expired licenses, weak passwords.
BUSINESS IMPACT
What does the business lose?
- Lost work hours:
every downtime is a direct loss of productivity.
- Customer experience deterioration:
slow systems mean slow service.
- Data loss risk:
without backup, a ransomware attack can destroy the company.
- Compliance issues:
Meeting GDPR and NIS2 requirements is impossible without IT background.
THE OFFICESTORE SOLUTION
Comprehensive, proactive IT operations
We design, build, and continuously monitor your company's entire IT environment. One contract, one responsible partner, predictable monthly costs.
Network & WiFi
Business-level network design and implementation, with guest WiFi separation and coverage measurement.
Servers & workstations
Asset inventory assessment, standardization, central management, and lifecycle planning.
Monitoring & helpdesk
24/7 monitoring, detecting issues before you notice them, and fast helpdesk response times.
Security & backup
Firewall, antivirus protection, access management, and tested backup strategy.
INTRODUCTION PROCESS
How do we take over the operations?
1
IT audit
Comprehensive assessment: devices, network, licenses, security risks, and urgent tasks.
2
Stabilization
Resolving immediate issues and addressing fundamental security gaps.
3
Transition
Installing monitoring, preparing documentation, activating helpdesk channel.
4
Continuous operation
Monthly reports, scheduled maintenance, ongoing improvement suggestions.